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Absolutely SUPERB. Treated my son and I with the UTMOST respect and courtesy. We were there just to test drive cars to get a feeling for them. They did not pressure us in any way shape or form to buy, and our salesman was a TRUE GENTLEMAN in every way. I would definitely go back if I were going to buy a Lexus...:-)
I worked with Tyler to get my brakes serviced and ordered 4 new tires. This was my first experience at Lexus of Latham and it was a great one. I felt like they were efficient and easy to work with.
I had my sunroof repaired there a couple of years ago.. and recently it sounded like a piece of glass was stuck in the track and stopping it from opening. Even though the warranty was up, they not only offered to look free of charge and see if glass was in the track they could remove- but they offered to pick it up at my house and drop It back off as I had a newborn and toddler at home. They also replaced my key battery that had died- and brought the car back before lunch! Above and beyond customer ...
Blown away by the exceptional customer service and friendly staff! Matt Goldberg was professional, helpful, and always in contact. The GM Jared Wilson was the best and worked hard to find me the perfect vehicle! Their staff truly goes above and beyond to provide the best service possible! Would definitely recommend!
Very knowledgeable staff Prompt service But the headlight was way too expensive
The service department at NC Lexus of Latham is fantastic! I remember Joe Thorne when he was being trained by Mitchell D'Onofrio at NC Toyota of Saratoga Springs and was delighted to see him now at the Lexus store. The entire team, Tyler, Raynette and Paul are fantastic and committed to customer service and satisfaction. You guys are the best!! Thank you
Tyler was great and kept me up to date. I have always used this location for all my services and recent recall since this is where I purchased my Lexas.
Welcome To New Country Lexus of Latham
Here at New Country Lexus of Latham, it is our mission to be the automotive home of drivers in the Latham, NY area. We provide a vast selection of new and used vehicles, exceptional car care, and customer service with a smile!
Speaking of new Lexus models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won’t find a reason to visit any other dealership in Latham.
WANT TO TALK AUTO FINANCE?
When it comes to financing, that’s where our car loan and LEXUS specialists step in. We’re here to help you by going over every option clearly, and will work hard to find the right plan for you. Whether adding accessories or protection packages or figuring out the final details of your loan or lease package, let us guide you along the way.
WE KEEP YOU GOING
We Make It Easy
When you decide you are ready to get into a great Lexus, we are here for you (or as far away as you want). Purchase online with our intuitive online tools, or let us do all the paperwork for you. When you come to get the keys, we can have you out the door in as little time as possible but are glad to go through every detail of your car with you for as long as you like. It’s all up to you.