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Tyler was great and kept me up to date. I have always used this location for all my services and recent recall since this is where I purchased my Lexas.
The people here are very accommodating and go out of their way to make your shopping/buying experience the best it can be. We are about to buy our third Lexus from them. Abraham is the best.
Very customer-oriented. Committed to our satisfaction, from Jared Wilson (GM) throughout the entire staff.
We had a wonderful experience with this dealership. Dean McMahon is the best car salesperson I've ever worked with. He was so helpful and responsive, and he and the dealership made the purchase process seamless.
Excellent service ... nice bunch of people to strike a conversation with ... 5 stars in every category ...worked personally with Cidalia ....has the customer in mind all the time
I have been patronizing this dealership since 2005. They performed the recommended maintenance service on a 2005 430 Lexus, a 2008 460 Lexus, and presently, a 2013 Lexus Gs with 115,000 miles. they are still my service center of choice because of excellent service and great Service Advisors like Paul Tonic.
Great dealership and a great GM.
We have a 2016 Lexus Rxh 450with 106,000 miles. Best car we ever owned. New Country Lexus has serviced the car till now. She still runs like a new car. No squeaking or sagging. The wind shield wiper got loose during the last 2 foot storm. Took it in without an appointment, and the tech fixed it without waiting. Great Car, Great service at New Country Lexus
Finally a luxury car purchase experience that felt like a luxury car purchase. So many dealerships are staffed with low energy, surprisingly unpleasant people—especially BMW and Mercedes, both of whom we visited. That’s why this pleasant, knowledgeable and thoughtful group of professionals felt so different. It made it so easy to leave BMW and Mercedes behind and make the move to Lexus. The quality of the car is superb to be sure, but the quality of service seems equally superior to any of their competitors.
Always helpful and professional and they get the job done. Love the loaner cars!
Service was excellent. They go above and beyond to be helpful and respectful as well as their sales reps and general manager. Second lease we have had with this dealership and have never been dissatisfied
Paul was great in the Service Department. He answered all my questions and had me in and out in a timely manner for my inspection. A real gentleman!
After my car was towed to New Country Lexus, they diagnosed my vehicle and recommended I replace my worn out battery with a new one. After quoting me the cost I gave them the ok. They called when they had finished the repairs and informed me that I could pick up the vehicle. Since the Covid19 lockdown was still on in NYS I asked Tyler Morgia who was my service rep if someone could drive the car to my home since I am a senior citizen and was concerned about the ongoing virus threat. He agreed that they could. It ...
Scheduling was easy, as were the delivery of the vehicle. Maintenance was completed on time and reasonably priced. I would return to this dealership again for vehicle maintenance.
I’m very satisfied for the service, waiting time a bit long for maintenance but it worthy, Tyler explained what did I need for my car service,price is reasonable,I’m very happy! Many Thanks Tyler !
Great job, loaner available, greeted immediately, explained service, work completed as promised, Raynette did a superb job. Would recommend, appreciated the professionalism and personal attention
The service was well explained and done. PAUL was human and very attentive and I strongly recommend the dealership to hire more people like him
Welcome To New Country Lexus of Latham
Here at New Country Lexus of Latham, it is our mission to be the automotive home of drivers in the Latham, NY area. We provide a vast selection of new and used vehicles, exceptional car care, and customer service with a smile!
Speaking of new Lexus models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won’t find a reason to visit any other dealership in Latham.
WANT TO TALK AUTO FINANCE?
When it comes to financing, that’s where our car loan and LEXUS specialists step in. We’re here to help you by going over every option clearly, and will work hard to find the right plan for you. Whether adding accessories or protection packages or figuring out the final details of your loan or lease package, let us guide you along the way.
WE KEEP YOU GOING
We Make It Easy
When you decide you are ready to get into a great Lexus, we are here for you (or as far away as you want). Purchase online with our intuitive online tools, or let us do all the paperwork for you. When you come to get the keys, we can have you out the door in as little time as possible but are glad to go through every detail of your car with you for as long as you like. It’s all up to you.